Progresif Urges Customer To Stay Vigilant Against Online Scammers

Progresif is taking proactive steps to remind its customers of the critical importance of digital security and the growing need to protect against online scams and fraudulent activities. In light of increasing cybercrimes, Progresif underscores the vital role of customers in protecting their digital credentials. One Time Passwords (OTPs) and passwords are essential keys to personal online accounts, and sharing these details can result in unauthorized access, identity theft, and financial loss.

Members of the public are advised to remain vigilant against impersonators and exercise caution when receiving phone calls or messages from individuals claiming to represent Progresif. Verification of the caller's identity is crucial before any engagement. It is imperative that customers never share their OTPs or passwords, regardless of the communication platform—whether it be phone calls, SMS, WhatsApp, Telegram, emails, or any other medium.

Progresif also cautions customers about the dangers of social engineering, a manipulation technique used by scammers to exploit human error, which involves tricking individuals into divulging confidential information, spreading malware, or granting access to restricted systems.

For added security, if customers receive any calls from Progresif, customers may request a Progresif Pass ID from any agent seeking to interact with them. Additionally, customers can verify the identity of Progresif agents by calling the dedicated hotline at 177 or by sending a WhatsApp message to 8220177. Progresif would also like to emphasize that Progresif Call Centre is based locally and is not outsourced to any other organization at this point in time.

Progresif highlights the critical role of customer awareness and vigilance in combating digital fraud. By adhering to these guidelines, customers contribute significantly to creating a secure online environment.
Customers are encouraged to reach out to Progresif for any assistance or inquiries at any time. Ensuring the safety and security of our customers remains the foremost priority for Progresif. Progresif extends its sincere gratitude to its customers for their continued trust and cooperation. Through mutual efforts, Progresif and its customers can ensure a safer and more secure digital experience.